Issue Tracking Software Blog

Respect is a key to success

3 Unexpected Business Benefits from Having an Effective Issue Tracking System – Part 2

There are a number of factors that contribute to someone being respected. My philosophy on respect is that people respect people who stand for something important, and who are…

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Speak with Confidence in Meetings

3 Unexpected Business Benefits from Having an Effective Issue Tracking System – Part 1

What I’m specifically talking about is that feeling you experience when you walk into a meeting, on top of your game with all your ducks in a row….and unless you have access to the details, you are playing a version of Russian Roulette with your credibility and reputation…

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managers needs for speed

A Manager’s Need for Speed

An overburdened, overly-cautious corporate culture can add undue cost to the final product or service being delivered. However, the bigger problem, from my point of view, is the…

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Find Knowledge Area Authorities

Knowledge Management Part 3 – The Knowledge Yellow Pages

What do you picture when you hear the term knowledge management? For me, I automatically think of some easy-to-search software system that…

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Knowledge Sharers Need an Audience

Knowledge Management Part 2 – A Qualified Audience

To maximize the value for you, I want to give you a few best practices that aren’t always considered. These practices can make your life much simpler if you…

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Corporate Memory

Knowledge Management Part 1 – How bad is your Corporate Memory?

For the purpose of this discussion, consider corporate memory as your organization’s ability to store useful information for later retrieval, so it can be utilized to make better decisions.

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Professional Tester Magazine - Streamlined Incident Reporting - Page 4

How much can Troubled Projects benefit from Incident Reporting Improvement?

Krishen Kota provides his expert advice for dealing with projects in trouble by implementing more effective methods for incident reporting.

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Webinar: Effective Techniques for Improving Team Communication

Webinar: Effective Techniques for Improving Team Communication is an opportunity add a few new effective techniques to your professional tool box and/or get some of your tough questions answered (or at least ask them;)

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Company Dress Code Policy

Fatal Company Policies

A policy is like many other tools in business. It can be used to make things better or worse. Effective policies provide clarify and empower employees. This can lead to better decisions and actions that drive performance, profits, and competitive advantage. On the flip side…

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Creative Problem Solving

Success and Creative Problem Solving

Most successful, hard-working, result-oriented professionals are surrounded by all kinds of problems, issues, and the like. The good news is, problems are a strong indication that action is taken towards meeting an objective….

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