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Professional Tester Magazine - Streamlined Incident Reporting - Page 4

How much can Troubled Projects benefit from Incident Reporting Improvement?

Krishen Kota provides his expert advice for dealing with projects in trouble by implementing more effective methods for incident reporting.

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Knowledge Sharers Need an Audience

Knowledge Management Part 2 – A Qualified Audience

To maximize the value for you, I want to give you a few best practices that aren’t always considered. These practices can make your life much simpler if you…

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Corporate Memory

Knowledge Management Part 1 – How bad is your Corporate Memory?

For the purpose of this discussion, consider corporate memory as your organization’s ability to store useful information for later retrieval, so it can be utilized to make better decisions.

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Company Dress Code Policy

Fatal Company Policies

A policy is like many other tools in business. It can be used to make things better or worse. Effective policies provide clarify and empower employees. This can lead to better decisions and actions that drive performance, profits, and competitive advantage. On the flip side…

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high performance teams characteristics

High Performance Teams Characteristics

No leader is an island. Each is directly dependent on producing results through team. And smart leaders are always on the lookout to increase the productivity of their teams. Typically, there is a lot of emphasis placed on results and accountability, but there is more to the story…

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Rick Austin, Director of Research and Development Enablement, Capability Development at Fiserv

Getting Ahead, Really?

Have you ever been in a situation where you have not gotten enough sleep for some period of time? At some point you are able to sleep normally again which does wonders for your recovery. In times of extreme exhaustion we might want to sleep more than a normal amount. We believe we can make up for our earlier deficit of sleep. As my wife is fond of saying, “you…

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manage customer expectations

Delivering Projects on Schedule – Part 8

Krishen Kota, PMP provides straight forward advice that may take a twinge of bravery, but is critical to delivering on schedule. He distills it down to the following key aspects of managing customers expectations.

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Commitment versus Involvement

Delivering Projects on Schedule – Part 7

Obviously, stating a commitment is separate and different from making a commitment. Commitment is a word that we hear a lot, but it can mean many different things depending on the context. What I would ask is that as you read the rest of this post, do your best to set aside what you already know, believe, or have experienced related to the concept of commitment.

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trust and verify

Delivering Projects on Schedule – Part 6

This week we will take a look at the Reese’s Peanut Butter Cup of project management best practices. …two concepts that sound like they won’t work together, but…

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knowledge sharing

Delivering Projects on Schedule – Part 5

…we will take a look at a simple, yet difficult topic of looking beyond our own capabilities and tapping into the wealth of resources available to us

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