Krishen Kota provides his expert advice for dealing with projects in trouble by implementing more effective methods for incident reporting.
Defect management systems include two common components which include processes and tools. Ignore either one and you end up with sub-optimal results. But to have an effective defect management system take a third often overlooked component. Check out the article which includes the third…
In Part 2 of best practices for issue management we are going to look at two more best practices that are vital for an effective issue management program. These include…
…the management philosophies are basically the same across some organizations, but I find that interpretation of a philosophy or use of a particular methodology can be wildly different… let me redefine issue management best practices to something more like “effective practices for issue management”.
Effective task management software provides tools to keep everyone on track as deadlines rapidly approach and priorities quickly shift. These tools are sometimes…
Bug tracking applications are very valuable when it comes to software development. They are commonly used by businesses that have their own internal information technology department and by professional software development firms. This business tool is a necessity for effective project management and can make a software development team more efficient.
I have been fortunately cursed with many years of experience in internal software development and consulting for clients on a variety of technology projects, software testing, and quality assurance efforts. Over time, I started connecting the dots and seeing things that were not so obvious in the beginning. In retrospect, I discovered two major roles of IT issue tracking software, regardless of how it is being used (tracking defects and non-conformance items, capturing customer requests and feedback, bug tracking, or issue management.)
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